Meet the Speakers



Michelle Tillis Lederman, is known for her energetic, engaging, and authentic presentations. An expert on workplace communications and relationships, Michelle's mission is to help people work better together and advance their individual impact. She is an accomplished speaker, trainer, coach, and author of four books including the #1 new release The Connectors Advantage and the internationally recognized, The 11 Laws of Likability.

Michelle, named one of Forbes Top 25 Networking Experts, is a connection creator and CEO of Executive Essentials, which provides customized communications and leadership programs for fortune 500, non-profit, university and government clients. Her clients include JPMorgan, J&J, Deutsche Bank, Michigan State University, MetLife, Sony, Ernst & Young, the Department of Environmental Protection, and Madison Square Garden. Passionate about education, Michelle served as an Adjunct Professor at NYU, on the faculty of the American Management Association, Lehigh Executive Education, and Rutgers Executive Education.

A former finance executive and NYU Professor, Michelle is a regular in the media appearing on CBS, NBC, Fox, NPR, CNBC, the NY Times, the Wall Street Journal, Working Mother, US News & World Report, MSNBC, Forbes and USA Today among many others.

Michelle spent a decade in finance with positions in audit, M&A, financial consulting, VC, and hedge fund investing. She received her BS from Lehigh University, her MBA from Columbia Business School, and her coaching certification from iPec and holds the PCC certification from the International Coaching Federation. Michelle earned the Certified Speaking Professional designation for the National Speakers Association. Executive Essentials is a certified Women Business Enterprise.





Jay Baer helps businesses clone their customers.

He is a 7th generation entrepreneur, has written 6 best-selling books, and has founded 5 multi-million dollar companies.

He is the President of Convince & Convert, a consulting firm that works with the world’s most iconic brands -- like The United Nations, 3M, and Hilton -- gain and keep more customers.

A recent inductee into the Professional Speaking Hall of Fame, he’s also an avid tequila collector, and a certified barbecue judge.





A highly sought-after author, speaker, and online instructor, Dave Crenshaw is the master of building productive leaders.  

The irony of Dave’s productive mission is that he considers himself inherently chaotic and unfocused. In fact, he was once clinically diagnosed as "off-the-charts" ADHD. Yet Dave took this diagnosis as a personal challenge and developed simple systems that high-performing leaders utilize to improve focus and productivity.  

Crenshaw received his business management degree from the Marriott School at Brigham Young University and was mentored and taught by many serial entrepreneurs. He began his career in 1998 as a firm's youngest independent small-business consultant at the time, and then later developed his own materials for helping leaders in companies of all sizes.

Dave Crenshaw’s humorous and entertaining approach always hits the mark with audiences. His speeches are described as dynamic and life-changing. He also frequently appears in the news worldwide, including TIME magazine, FastCompany, USA Today and the BBC News. However, Dave is most proud of being cited by Chuck Norris in The Official Chuck Norris Fact Book.

Dave’s first book, The Myth of Multitasking: How “Doing It All” Gets Nothing Done, is a time management bestseller. His five books are available in eight languages worldwide, including Korean, Italian, and German. Dave’s courses on LinkedIn Learning—including Time Management Fundamentals and Improving Your Focus—have received over 15 million views.

He is the founder and CEO of Invaluable Inc., a coaching and training corporation that has helped build productive leaders around the world.

Dave lives in the shadow of Utah’s Rocky Mountains and enjoys spending time with his wife and three children.





Susan Hite is the creator of Susan’s Train Your Brain Series™, featuring seven principles for personal growth and professional development and serves as President of Hite Resources, Inc. since 2001.

In addition to utilizing her Train Your Brain principles for survival, success and significance in the workplace, Susan is MBTI® and FIRO-B® certified and is a licensed consultant of the behavioral tool Psycho-Geometrics® that is used to identify behaviors to reach desired results, especially in communication. She also has her certification in a complexity reduction program, which is a system to raise awareness of bad complexity behaviors and provide tools and solutions for decreasing it, while increasing profit, agility and morale.





Dr. Florence Holland is an educator and diversity professional with over 13 years of experience firmly grounded in areas such as diversity student recruitment and retention. As the Lead Manager for Inclusion, Pipeline and Retention Programs with the American Institute of Certified Public Accountants (AICPA) she manages the recently developed Diversity and Inclusion Pipeline Initiative through profession awareness, program development and implementation and research, analysis and reporting. Her work revolves around a profession-wide and profession-funded initiative to improve the quantity and quality of underrepresented minorities in the accounting profession and ultimately securing their CPA licensure.

Dr. Holland holds a Bachelor of Science degree in mathematics with a minor in psychology from Virginia Polytechnic Institute and State University (Virginia Tech), a Master’s of Arts in Education in Educational Administration (K-12) from Ball State University, an Executive MBA from Auburn University and a Doctorate of Education in Higher Education Administration from Argosy University, Sarasota where her research focused on the persistence of underrepresented minorities at predominately white institutions.





With almost two decades of experience as a Human Resources professional, Sara has assisted business leaders across North America in engaging and igniting their employees’ potential. In addition to managing the Human Resources and Health and Safety functions at Abell Pest Control, she is a noted expert in Human Resources appearing in print, radio and television. Sara holds her Certified Human Resources Leader designation and is a Certified Pest Control Operator with a passion for rodent control. Sara calls Toronto, Ontario home with her husband and their three terribly trained Shar Pei.





Sheri Spencer Bachman is the owner of Spencer Pest Services in Greenville SC but lives in Atlanta.  She has created a self-managing company and only works ON her business.  Because of all the free time this has created, Sheri is now coaching other pest control companies on how to set up their company for growth so that they too can work fewer hours, have more free time, and enjoy their life, their family, and their business.

Sheri is one of only 42 women in the nation to have achieved the pest control industry's A.C.E. designation. She also holds certifications in South Carolina, North Carolina, Georgia, and Florida.  She has been on the NPMA board twice, Quality Pro board, and continues to sit on the Professional Woman in Pest Management (PWIPM) council.

Sheri is also an active member of her community. As the founder of Pest Control for a Cure, she donates a % of company profits to cancer non-profits, participates in local cancer events, and helps cancer patients in need by donating services.

Sheri is a blessed to have her husband Ray, her four children, their spouses, and her five wonderful grandchildren in her life!





Owner of McMillion Consulting, Lindsey is a speaker, writer, and prospecting trainer. Having trained thousands of professionals on how to use LinkedIn, her focus is to equip clients with optimized LinkedIn profiles that are an accurate reflection of their reputations via the Profile Transformer(TM), along with best practices and know-how to generate more intentional conversations that drive revenue through the most powerful online business networking tool, LinkedIn.

From individual executives, Fortune 500 companies, boutique firms, to speaking at regional and national conferences, she believes teaching should be practical in order for learning to be actionable. She loves helping her clients win!

After living in the Washington DC-Metro Area, Lindsey moved to Greenville, South Carolina in 2011 and is proud to be closer to her National Champion Clemson Tiger Alma Mater. She focuses her time in the community on leadership programs, transitioning Navy SEAL and SOF veterans and serving the elderly.





Patricia Stofanak is a vice president at Vault Communications, a full-service marketing communications firm providing public relations, social media, graphic design and advertising/marketing services. One of the largest marketing communications firms in the Philadelphia region, Vault has executed compelling campaigns that drive results for some of the nation’s most reputable brands, companies and nonprofit organizations. 

For more than a decade, Patricia has helped develop and lead marketing and communications plans for clients including the National Pest Management Association and Professional Pest Management Alliance, Verizon FiOS, BASF Plant Science, Airgas®, an Air Liquide company, Aqua America, Weis Markets and more using a strategic mix of media relations, executive positioning, advertising, social media and other initiatives to benefit her clients.

She’s traveled the country to conduct media training and regularly speaks on the topics of crisis communications, marketing communications, consumer trends and research and using social media to drive business.




After a short stint with Waynes from 2004-2008 where Doug served as Operations Leader, Doug re-joined Waynes in March of 2014 as the Service Center Leader for Trussville and Auburn. He is currently the South Regional Market Leader for Pest and Termite and is responsible for the Birmingham, Auburn, Montgomery and Gulf Coast Service Centers.

Doug enjoys seeing others flourish personally and professionally and getting into the details of our execution plans. He also thrives when working on projects that involve structure and development.



William began his career as a Lawn Specialist (Sales) at Waynes. He now leads the sales team in the South Region which serves Birmingham, Auburn/Montgomery, Gulf Coast of AL, and Mississippi markets. He is also involved in marketing efforts and realtor/builder relations. He enjoys investing in his team to help them develop personally and professionally. William’s professional aim for Waynes is to have record-breaking growth in each company and service line year over year.